Terms and Conditions

1. Acceptance of Terms

These Terms apply to your use of the ArystoTech website and to any transaction for ArystoTech products or related services. If you do not agree with these Terms, do not use the website or purchase our products.

2. Company Information

ArystoTech Software & AI Systems Ltd. is a software company based in Alberta, Canada. We develop and sell Windows automation tools for administrators, developers, and businesses. Questions about these Terms may be sent to sales@arystotech.com.

3. Orders and Payment

Orders placed through arystotech.com are processed by Paddle as merchant of record. Prices shown on our website may exclude taxes, VAT, GST, or similar charges until the final checkout stage.

• We may refuse or cancel an order if fraud, misuse, pricing error, export restriction, or technical failure is suspected.
• If an order is canceled after payment is captured, the affected amount will be refunded to the original payment method.
• You are responsible for providing accurate billing and contact information.

4. Delivery and Activation

For digital products, delivery is typically made by email, download page, account access, or license key issuance after successful payment. Delivery timing may vary for pre-launch products, staged releases, beta access, or manual review cases.

If you do not receive your order confirmation or license details within a reasonable period, contact support@arystotech.com.

5. Software Licensing

Use of each ArystoTech software product is governed by its applicable EULA. The EULA controls license scope, permitted installations, upgrade rights, restrictions, and termination conditions for that specific product.

6. Acceptable Use

You agree not to:

• Use the website or software for unlawful, fraudulent, or abusive purposes.
• Attempt to reverse engineer, bypass license enforcement, or interfere with product security except where such restriction is prohibited by law.
• Misrepresent your identity, company affiliation, or authority to purchase or use our products.
• Use automated tools to disrupt the website, checkout flow, licensing systems, or support systems.

7. Support and Updates

Support availability, update entitlements, and response times depend on the product tier purchased and any support terms shown on the website at the time of purchase.

8. Refunds

Refund requests are handled in accordance with our Refund Policy. Nothing in these Terms limits any non-waivable consumer rights that apply under your local law.

9. Disclaimers and Limitation of Liability

The website and software are provided on an "as is" and "as available" basis except to the extent otherwise required by law or expressly stated in a separate agreement.

To the maximum extent permitted by law, ArystoTech Software & AI Systems Ltd. will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages, including lost profits, lost data, or business interruption arising from use of the website or software.

To the maximum extent permitted by law, our aggregate liability for any claim relating to a paid order will not exceed the amount you paid for the product giving rise to the claim.

10. Termination

We may suspend or terminate access to the website, support services, or product-related systems if you materially breach these Terms, violate an applicable EULA, or engage in fraud, abuse, or conduct that exposes us or other customers to risk.

11. Governing Law

These Terms are governed by the laws of the Province of Alberta and the federal laws of Canada applicable therein, without regard to conflict of law principles.

12. Contact

Questions about these Terms and Conditions may be directed to: